Challenge
Insulation Help needed to simplify the complex and often frustrating process of applying for government-backed insulation grants. The existing journey suffered from fragmented eligibility checks, manual data entry, and high user drop-off rates. The goal: a seamless, user-friendly platform that could guide more households through successful applications.
Approach
High Digital designed and developed a data-driven web application that automates the grant application process from start to finish.
Key features included:
Dynamic Eligibility Checks
An intuitive, step-by-step questionnaire to determine eligibility in real-time
Automated Application Process
Direct integration with funding providers to reduce friction and processing time
Optimised UX
Mobile-first and accessibility-focused design to ensure wide usability
Custom CRM Integration
Tailored lead management tools for efficient tracking and communication
Regulatory Compliance
Full alignment with UK energy grant regulations and GDPR/data security standards
Result
- Higher Conversions – More users completed the journey and submitted successful application
- Reduced Admin – Automation cut time and manual effort for both users and service providers
- Improved Access – Easier entry for households across a range of demographics
- Scalable Architecture – Ready to adapt to future energy funding schemes and growth
By blending automation with smart UX, Insulation Help now empowers UK residents to access vital home efficiency upgrades—faster and easier than ever before.
Timeline
Design to Launch
-
6 weeks
Live
-
Q1 2025
Technologies Used
Cloud Infrastructure
AWS
Backend
Node.js
MongoDB
Compliance
GDPR
UK energy grant frameworks
Frontend
React.js
