Privacy Policy

High Digital respects your right to the privacy and security of your personal information. This privacy notice describes how we collect and use personal information about you, in accordance with the General Data Protection Regulation (GDPR).


High Digital Ltd is a “data controller”. This means that we are responsible for deciding how we hold and use personal information about you. We are required under data protection legislation to notify you of the information contained in this privacy notice.


Our website may include links to websites run by other organisations. High Digital is not responsible for the privacy practices of these other websites, so you should read their privacy policies carefully.




‘Data Controller’ (or ‘Controller’), ‘Data Processor’ (or ‘Processor’), ‘Data Subject’‘Personal Data’ all have the meaning given to those terms in GDPR (and related terms such as ‘process’ have corresponding meanings).


‘Data Protection Legislation’ means the Data Protection Act 2018, the EU Data Protection Directive 95/46/EC, the Regulation of Investigatory Powers Act 2000, the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000 (SI 2000/2699), the Electronic Communications Data Protection Directive 2002/58/EC, the Privacy and Electronic Communications (EC Directive) Regulations 2003, GDPR, and all applicable laws and regulations relating to processing of Personal Data and privacy so far as they are still in force, including where applicable the guidance and codes of practice issued by the Information Commissioner.


‘Deliverables’ means any advertising, data and Insights, creative and other materials which are to be provided by the Agency as specified in the Scope of Work, including Agency Materials, Third Party Materials and Agency Proprietary Materials where applicable.


‘GDPR’ means the Regulation (EU) 2016/679 of the European Parliament and of the Council of the 27 April 2016 on the protection of natural persons with regards to the processing of personal data and on the free movement of such data as applicable as of 25 May 2018, as may be amended from time to time.


What information do we collect?


Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).


We will collect, store, and use the following categories of personal information about you:


Website Visitors

  • Questions, queries or feedback you leave, including your email address if you send an email to us
  • Information on how you use the site, using cookies and page tagging techniques to help us improve the website


Content Download and Events

Name, Email Address, Company, Phone Number


Careers at High Digital

  • Name, Email Address, Phone Number
  • Location and Role applied for
  • Cover Letter
  • CV


How we collect personal information

We will gather information in the following ways:

  • Indirectly (through use of High Digital Ltd)
  • Directly (where information is provided by you)


For careers at High Digital applicants we may sometimes collect additional information from third parties including former employers, credit reference agencies or other background check agencies.


How we process your information

We will only use your personal information when the law allows us to. Most commonly, we will use your personal information in the following circumstances:

  1. Where we need to perform the contract we have entered into with you.
  2. Where we need to comply with a legal obligation.
  3. Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.


We may also use your personal information in the following situations, which are likely to be rare:

  1. Where we need to protect your interests (or someone else’s interests).
  2. Where it is needed in the public interest (or for official purposes).


Situations in which we will use your personal information
The situations in which we will process your personal information are listed below. We have indicated the purpose or purposes for which we are processing or will process your personal information:


Website Visitors

  • To improve our website
  • To answer your queries or feedback


Content Download and Events

  • Providing you with content that you requested
  • Informing you of updates to content you have previously requested
  • Making you aware of other forms of content or events which may interest you
  • Inviting you to future events sponsored by or related to High Digital Ltd
  • Confirming your attendance to events you register to, and ensuring that any special needs are understood


Careers at High Digital

  • Making a decision about your recruitment or appointment
  • Determining the terms on which you work for us
  • Checking you are legally entitled to work in the UK
  • Ascertaining your fitness to work
  • Equal opportunities monitoring


Some of the above grounds for processing will overlap and there may be several grounds which justify our use of your personal information.


If you fail to provide personal information


If you fail to provide certain information when requested, we may not be able to progress your application for the position you have applied for, we may not be able to supply the content you require, or we may not be able to progress your careers application.


Data Sharing


We will ensure that third parties respect the security of your data and treat it in accordance with the law.
Where permitted by law, we may transfer your personal information outside the EU. If we do, you can expect a similar degree of protection in respect of your personal information.


Why might you share my personal information with third parties?

We will share your personal information with third parties where required by law, where it is necessary to make a recruitment decision or where we have another legitimate interest in doing so.


“Third parties” includes third-party service providers (including contractors and designated agents) and other entities within our group. The following third-party service providers process personal information about you for the following purposes:





Hosted recruitment software


Hosted CRM, marketing automation and content management software


Transferring information outside the EU
When applying for a career at High Digital we will transfer the personal information we collect about you to the following country outside the EU; United States of America; in order to perform our contract with you.


Data Security

We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality.


We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.


Data Retention


How long will you use my information for?
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.


Personal information collected when using will be retained as follows:


Website Visitors


Personal Details

Content Download or Events


Personal Details: 36 Months

Careers at High Digital Ltd.

Paper and Electronic

Applicant personal details (including sensitive personal data): 36 months
CV and Interview Feedback: 36 months
Recruitment Information: 12 months


Data Subject Rights


Under certain circumstances, by law you have the right to:

  • Access your data;
  • Request that inaccurate data be rectified;
  • Request that your personal data be erased;
  • Restrict the processing of your data;
  • Transfer your data between controllers; and
  • Object to processing of personal data.


Should you wish to exercise any of your rights please contact


No fee usually required

You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.



What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.



Right to Withdraw Consent
In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please contact, Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.


Tracking Technologies

We use Cookies to help us to understand how to make our website more effective.


What are Cookies?
Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third party to recognise you and make your next visit easier and the Service more useful to you. Cookies can be “persistent” or “session” cookies.


How High Digital Ltd uses Cookies
When you use and access the Service, we may place a number of cookies files in your web browser. We use cookies for the following purposes:

  • To enable certain functions of the Service
  • To provide analytics
  • To store your preferences.


What are your choices regarding cookies
If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.


Privacy Officer
We have appointed a privacy officer to oversee compliance with this privacy notice. If you have any questions about this privacy notice or how we handle your personal information, please contact us at:


High Digital Ltd
128 City Road London EC1V 2NX, United Kingdom

Attention: Privacy Officer


You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.


The High Digital ICO registration number is: ZB597110


Changes to this Privacy Notice
Please note that this Privacy Notice will be reviewed and may be changed from time to time. Any changes we may make to our Privacy Notice in the future will be posted on this page.


Date of Last Review: Sept 2023